Rent A Mercedes-Benz

 
 
 
 
  GOOD  
  
 Based on 18 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 miqueas castro 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a really disappointing experience... The car I rented was not in the condition I expected for a 'luxury' rental... there were scratches and a weird smell inside. The staff was also unhelpful and seemed more interested in upselling me extra services than making sure I was happy. Communication was slow and unprofessional, and it took forever to get my deposit back. Definitely not worth the high price they charge. I won’t be coming back or recommending this place to anyone
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Official Junior 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Jason is the besttt literally doesn’t complain ! Very cool dude GIVE THIS MAN A RAISEEE
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 jim bean 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
2 weeks after rental 3 text messages on separate days reads all of them won’t give deposit back
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Renee Campbell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had the most infuriating, unprofessional experience with this so-called luxury car rental company. I booked a McLaren 720 to drive to an important event of mine, paid a $500 deposit, and received a confirmation receipt. A few days later (Thursday), Diego contacts me at 8:30 a.m. to say the McLaren 720 was in an accident and offered me a McLaren 570 instead. Within a couple of minutes, I confirmed and agreed to pick it up at 1 p.m. on Saturday, April 5th. Simple, right? Wrong.
The next day (Friday), around 330 p.m., Diego sends me pictures of a completely different vehicle, which made no sense since we already agreed on the 570. I was extremely busy on Friday, preppering for my event and didn’t see the text until later that night. Around 11 p.m., I reluctantly responded “Okay, that will do.” just to move things along.
On April 5th, the day of the rental, I’m running late as I am finalizing everything for my event. At 1:30 p.m., I check my phone and see a text from Diego at 11 a.m.saying, "Since you did not confirm the vehicle, it is no longer available." Excuse me? I confirmed twice—once when he switched cars (from the 720 to the 570), and again when I agreed to the random care he sent. I immediately called Diego. A woman answers, transfers me to Diego, who says, "Give me 5 minutes and I’ll call you back." Guess what? He never called back.
I head to their “business” address, only to find a locked car lot with no customer access. Not a customer-facing business at all. I try calling Diego again—no answer. I call four more times—still no answer. I check my receipt and realize the address on it is completely different from the website. So, I drive to the address on the receipt and end up at a residential house. No business, no professionalism, just a couple of luxury cars sitting outside someone’s home.
I call the number on the receipt, and the man who answers tells me, "Diego said that he can’t help you. He won’t be helping you. So you can stop calling because he isn’t going to answer." When I asked to speak to Diego directly, he says "I’ve been told not to transfer calls, ma'am. Have a nice day." and hung up on me. I’m beyond furious at this point, but I still need to have a car for my even that is later this evening. I call again, telling the woman that I need a car ASAP—any luxury car at this point, I don’t care what it is. She says she’ll take care of it. Of course, I never hear back.
At this point, I’ve been completely blown off and left high and dry. Since Diego avoided me and didn’t provide a service, I reported the charge as fraud with my card provider. This company is a complete scam—no accountability, no professionalism, and certainly no respect for paying customers. I eventually contacted MPH Club who offered the same rate and was able to secure a car within an hour. Do yourself a favor and stay far, far away.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zach Futris 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Such a great place, Dariel is the man. Great host an great car. I highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Rowley 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Good guys! Rent a car from them!

🇺🇸🇺🇸🇺🇸🇺🇸
🧡🧡🧡🧡
😇😇😇😇
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Katiria Infante 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommend, this company helped me give a wonderful birthday gift to my boyfriend. They worked with me, Diego and Dean were both responsive and reliable. I am very grateful and happy with our rental.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jessica Rodriguez 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing Cars! Highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lisbet Salazar 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
El mejor servicio cuando estas buscando un auto exótico en Miami te lo da NexGen. Rente un Lamborghini Huracan por un fin de semana y fue una experiencia inolvidable.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Bahaa Al kaeyal 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
One of the most great companies in Miami
Great service great employees very fast to make a deal. The most important part is they can drop off the car and pick it up anywhere at anytime!!!!!